Glow Beauty Center Privacy Policy

Effective Date: September 22, 2026
Last Updated: January 01, 2025

GLOW Beauty Center (“GLOW,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how GLOW Beauty Center collects, uses, stores, discloses, and protects personal data when you visit our website, contact us, request information, make or inquire about an appointment, interact with our social media accounts, or submit your information through our online advertising and lead-generation forms.

This Privacy Policy is intended to apply in accordance with applicable laws and regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data, where applicable.

1. Personal Data We Collect

Depending on how you interact with GLOW, we may collect personal data including:

• Full name
• Mobile or telephone number
• Email address
• Preferred appointment date or time
• Services you are interested in
• Your messages, inquiries, or other information you voluntarily provide
• Information necessary to respond to or manage your appointment or service request

When you use our website, we may also collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website, including through cookies or similar technologies.

We aim to collect only personal data that is reasonably necessary for the relevant purpose.

2. How We Collect Your Personal Data

We may collect personal data when you:

• Submit a form on our website
• Submit a lead form through Facebook or Instagram
• Contact us by phone, email, or messaging platforms
• Request information about our services
• Make or inquire about an appointment
• Interact with our social media accounts
• Visit or use our website

Where consent is required by applicable law, we will obtain the appropriate consent before processing your personal data, unless another lawful basis for processing applies.

3. How We Use Your Personal Data

We may process your personal data for purposes including:

• Responding to your inquiries
• Contacting you about the service or promotion you requested
• Managing appointment or booking inquiries
• Providing information about GLOW’s services
• Following up on customer and advertising leads
• Managing customer communications
• Improving our services and customer experience
• Measuring and improving the effectiveness of our marketing activities
• Maintaining appropriate business records
• Complying with applicable legal and regulatory obligations

We will not use your personal data for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

4. Marketing Communications

Where applicable and where the required consent has been obtained, GLOW may use your contact information to send you information about our services, promotions, offers, events, or other marketing communications.

You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe or opt-out mechanism.

A request to stop marketing communications will not necessarily affect communications that are necessary to respond to an existing inquiry, appointment, transaction, or other service-related request.

5. Meta Lead Forms and Online Advertising

GLOW may use advertising platforms such as Meta, including Facebook and Instagram, to promote our services and generate customer inquiries.

If you submit your information through a GLOW lead form on Facebook or Instagram, the information you provide may be made available to GLOW so that we can respond to your inquiry.

We may use the information submitted through these forms to contact you regarding the service, promotion, appointment, or inquiry associated with your submission.

The collection and processing of data by Meta may also be subject to Meta’s own privacy terms and policies.

6. Third-Party Service Providers

GLOW may use trusted third-party service providers to support our business operations, website, advertising, communications, analytics, and lead-management activities.

Depending on our current business setup, these providers may include:

• Meta Platforms and its related services
• Brevo or similar email and marketing platforms
• Website hosting and technology providers
• Analytics and advertising service providers
• Customer relationship management (CRM) or lead-management platforms
• Communication and messaging service providers

Where third parties process personal data on our behalf, we take reasonable steps to ensure that such processing is carried out in accordance with applicable requirements and appropriate data-protection measures.

Third-party providers may also have their own privacy policies governing their processing of personal data.

7. Disclosure of Personal Data

We may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy, including to:

• Authorized GLOW personnel who need the information to perform their duties
• Service providers and data processors supporting our business operations
• Technology, website, marketing, analytics, and communication providers
• Government authorities or regulatory bodies where disclosure is required or permitted by applicable law
• Other parties where disclosure is necessary to protect our legal rights or comply with a legal obligation

We do not sell your personal data.

8. International and Cross-Border Data Transfers

Some of the third-party technology and service providers used by GLOW may process or store personal data outside the United Arab Emirates.

Where personal data is transferred outside the UAE, GLOW will take reasonable steps to ensure that such transfers are carried out in accordance with applicable UAE data-protection requirements.

9. Data Security

GLOW takes reasonable technical, administrative, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

GLOW will retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining appropriate business records, complying with legal obligations, and resolving disputes.

When personal data is no longer required, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Your Data Protection Rights

Subject to applicable UAE law and any applicable exceptions, you may have rights relating to your personal data, which may include the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where legally applicable
• Request restriction or cessation of certain processing
• Object to certain processing where applicable
• Withdraw consent where processing is based on consent
• Request information regarding how your personal data is processed

The UAE Government’s guidance on the Personal Data Protection Law recognizes, among other matters, individuals’ rights concerning correction and restriction or cessation of certain processing.

Requests may be subject to applicable legal requirements, verification procedures, and lawful exceptions.

12. Cookies

Our website may use cookies and similar technologies to:

• Enable website functionality
• Improve website performance
• Understand website usage
• Remember preferences
• Support analytics and advertising activities

You may manage or disable cookies through your browser settings. Some website functions may not operate properly if certain cookies are disabled.

13. Children’s Privacy

Our services and website are not intended to knowingly collect personal data from children without appropriate authorization or consent where required by applicable law.

If you believe that personal data relating to a child has been provided to us improperly, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

GLOW may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws and regulations.

Any changes will be published on this page, together with the updated “Last Updated” date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:

GLOW Beauty Center
Website: https://glowbeautycenter.ae/
Email: info@glowbeautycenter.ae
Phone: 0566196050
Address: Villaggio Hotel, Mohammed Bin Ali Al Rumaithi St, Al Nahyan, Abu Dhabi
United Arab Emirates

When contacting us regarding your personal data, we may ask you to provide sufficient information to verify your identity before processing your request.

Note: This Privacy Policy is intended as a general business privacy notice and should be reviewed and approved by GLOW Beauty Center’s authorized representative or UAE-qualified legal adviser before publication, particularly to confirm the company’s actual data-processing activities, third-party providers, retention practices, and applicable regulatory requirements.